General Motors (GM) has issued a recall for nearly 3,000 of its 2025 Chevrolet Equinox EV all-wheel-drive (AWD) models due to a software defect that can affect the vehicle’s adaptive cruise control system. This recall marks the second for the Equinox EV, with a prior recall addressing a separate issue with the pedestrian warning system.
Adaptive Cruise Control System Malfunction
The primary issue behind the recall is a software calibration error within the brake system control module (BSCM). This error prevents the adaptive cruise control from activating the vehicle’s service brakes, relying solely on propulsion torque for deceleration. In simpler terms, when the adaptive cruise control is engaged, the vehicle may not brake as intended, potentially increasing the risk of a collision.
Specifically, the system will attempt to slow the vehicle by reducing power to the motor, using regenerative braking, but will not apply the friction brakes, which are needed for more rapid deceleration. This malfunction can occur when the system needs to maintain a set distance from the vehicle ahead or needs to stop in traffic.
Which Vehicles Are Affected?
The recall affects 2,890 Chevrolet Equinox EV AWD models built between July 25, 2024, and December 6, 2024. It is important to note that this recall only applies to AWD models not equipped with GM’s Super Cruise driver-assistance technology. Front-wheel-drive (FWD) models, and AWD models with Super Cruise, are not included in this recall.
The Cause of the Defect
The root cause of the problem is an incorrect software calibration in the brake system control module (BSCM). This incorrect setting prevents the adaptive cruise control system from properly utilizing the vehicle’s friction brakes.
According to GM, the issue was initially identified in October 2024 after a test vehicle failed to stop as expected. This led to a thorough investigation in November, confirming the existence of the defect. The company has also acknowledged five field complaints related to this condition, which were received between October and November of 2024. Fortunately, no injuries or accidents have been reported so far.
How Will GM Fix the Issue?
To rectify the problem, GM will update the software calibration in the brake system control module at no cost to vehicle owners. The repair will require a visit to a dealership, where technicians will perform a software flash of the affected module. This is not an over-the-air (OTA) update and requires a visit to a dealership. GM expects to mail owner notification letters starting on March 3, 2025. Owners can also contact Chevrolet customer service at 1-800-222-1020 for additional information.
Second Recall for the Equinox EV
This is not the first recall for the 2025 Chevrolet Equinox EV. In December 2024, GM issued a recall for 7,606 Equinox EVs due to a faulty pedestrian warning system. The issue involved incorrect software that prevented the vehicles from producing sufficient warning sounds at low speeds, failing to meet federal safety standards. This issue, also a software problem, required a dealership visit for a fix.
Other Reported Issues with the Equinox EV
While the recalls address specific safety concerns, some owners have reported other issues with their Equinox EVs. These include:
- Software Glitches: Some owners have reported issues with the MyChevrolet app, including problems sending remote commands and receiving updated telematics and charge notifications. There have also been reports of software glitches related to the infotainment system, such as a gray application tray in Google Maps.
- Adaptive Cruise Control (ACC) Problems: Prior to the recall, some owners had reported that the ACC would not apply friction brakes, which also prevented the vehicle from coming to a stop and holding in traffic. This issue is directly addressed by the recall.
- Tail Light Issues: Some owners have experienced issues with tail lights, including a defective rear left tail lamp housing seal that led to water intrusion and a short circuit.
- Door and Window Problems: Some owners have reported issues with doors not opening from the inside and squeaky power windows.
It is important to note that some of these issues might be isolated incidents or may have been resolved by software updates.
Trim Levels for the 2025 Equinox EV
The 2025 Chevy Equinox EV will have a simplified trim level lineup, offering only LT and RS models. Various option packages will be available, including features like heated seats, power lumbar controls, and advanced safety technology.
Importance of Vehicle Recalls
Vehicle recalls are a vital part of the automotive industry’s commitment to safety. When a manufacturer identifies a potential safety issue, it is their responsibility to issue a recall to rectify the problem at no cost to the owner. Owners can check for recalls on their vehicles by license plate or VIN through the National Highway Traffic Safety Administration (NHTSA) website or the manufacturer’s website.
Conclusion
The recall of nearly 3,000 Chevrolet Equinox EV AWD models highlights the importance of ongoing quality control in the automotive industry, especially with the increasing complexity of vehicle software. While frustrating for affected owners, these recalls ensure that potential safety issues are addressed promptly and effectively. Owners of 2025 Chevrolet Equinox EV AWD models built between July 25 and December 6, 2024 should be on the lookout for a recall notification letter in the mail, or contact their dealer as soon as possible.
